Privacy Statement

How your personal information is used by Network for Learning

Last updated April 2018.

This privacy notice is to let you know how we look after your personal information. This includes what you tell us about yourself, what we learn by having you as a course delegate, and the choices you give us about what marketing you want us to send you. This notice explains how we do this and tells you about your privacy rights and how the law protects you .

Our Privacy Promise

We promise:

· To keep your data safe and private.

· Not to sell your data.

· To give you ways to manage and review your marketing choices at any time.

Here is a list of all the ways that we may collect and use your personal information:

Booking onto a course

When you book onto a course, we collect : your name, email address, the school where you work and any dietary or special requirements you may have. We use this data to send out your course joining instructions, produce a course register and delegate badges and to send you an email after the course with electronic resources. This data is destroyed after the course unless you give consent for it to be added to our mailing list. Consent is given via the course register on the day of the course..

We use a third party service, Homer Agency, to host our website. When you book a course, the details which you enter will be also be stored on their servers. You can see their privacy statement here.

Receiving emails

If you have signed up to receive our monthly newsletter or course bulletins, your details are stored securely by Bath Spa University. We do not use any third party agent to send out mailings.

The personal information we have for you is made up of what you tell us, and data we collect when you use our services, or from third parties we work with.

We can only use your personal information to send you marketing messages if we have either your consent or a ‘legitimate interest’. That is when we have a business or commercial reason to use your information. It must not unfairly go against what is right and best for you.

You can ask us to stop sending you marketing messages by contacting us at any time and there is a link to do so on every email.

We may ask you to confirm or update your choices from time to time. We will also ask you to do this if there are changes in the law, regulation, or the structure of our business.

If you change your mind you can update your choices at any time by contacting us.

Complaints or queries

Network for Learning tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

We are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

If you want to make a complaint about the way we have processed your personal information, you can contact us at [email protected].

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 12 April 2018.

How to contact us

If you want to request information about our privacy policy you can email us or write to:

Network for Learning
Bath Spa University
Newton Park

BA2 9BN.